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Complaints

The ACT Human Rights Commission can investigate and conciliate complaints about:

  • Discrimination and vilification
  • Sexual harassment
  • Health services including health records
  • Veterinary services
  • Disability services including abuse, neglect or exploitation of a person with a disability
  • Services for older people
  • Services for children and young people
  • Retirement villages
  • Elder abuse – abuse, neglect or exploitation of vulnerable people over 60
  • Abuse, neglect or exploitation of a person with a disability
  • Services for victims of crime
  • An occupancy dispute
  • Sexuality and gender identity conversion practices
  • Human rights
  • Complaints about a breach of privacy
  • Section 95 notice

Easy English guide to making a complaint

  • Contact us to request copies or download the Easy English guide to making a complaint here.
Make a Complaint

Any questions?

If you have any questions about our complaint process or need help to complete the complaint form, please contact our intake team.

Acknowledgement of Country

We acknowledge the traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

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Child Safe Commitment Statement

HRC Child Safe Standards Statement of Commitment

We are committed to protecting and promoting the rights, safety, and wellbeing of children and young people. We are actively implementing the 10 Child Safe Standards in a way that is culturally safe and inclusive for all children and young people, including by respecting and valuing the diverse and unique identities and experiences of Aboriginal and Torres Strait Islander children and young people, and their families.


We take a zero-tolerance approach to child abuse, and will seek to ensure all employees, volunteers, contracted staff, and executives uphold their responsibilities.

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