Victims Support ACT are a free and confidential service to assist people who have experienced crime in the ACT. The head of Victims Support ACT is called the Victims of Crime Commissioner. If you have been a victim of crime, you can contact Victims Support ACT.
They can help with things like:
If you think another justice agency like the Police or the DPP haven’t respected your rights, you can raise a concern with the Victims of Crime Commissioner. If the Victims of Crime Commissioner cannot resolve your concern, they can refer it to the ACT Human Rights Commission as a complaint.
The Victims of Crime Commissioner is also a justice agency. This means that they must also respect your rights as a victim of crime. Victims Support ACT and the Victims of Crime Commissioner must treat you with respect, help you with accessibility and protect your privacy.
If you think that the Victims of Crime Commissioner has not respected your rights as a victim of crime, you can make a complaint to the ACT Human Rights Commission by calling (02) 6205 2222.
There are some exceptions to these rights, but our team can talk to you about your particular situation and help you to decide if you should make a victims rights complaint.
You can find out more about Victims Support ACT and the Victims of Crime Commissioner on their website: https://www.victimsupport.act.gov.au/home.