Complaints

Make a complaint about a service or a complaint about abuse, neglect or exploitation of a vulnerable person

The ACT Human Rights Commission investigates and conciliates complaints about services in the ACT. The Commission also investigates and conciliates complaints about abuse, neglect or exploitation of vulnerable people over 60 or people with a disability.
The Commission may access, use and disclose personal information and any health records relevant to this complaint in accordance with the Health Records (Privacy and Access) Act 1997.
If your complaint is about a registered health practitioner, the Commission must send your complaint to the Australian Health Practitioner Regulation Authority (AHPRA) and the relevant National Board.
If you have any questions about our complaint process or need help to complete this form, please contact our intake team on 6205 2222 or at human.rights@act.gov.au.