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ACT Human Rights Commission

ACT Human Rights Commission
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  • Children & Young People

    Children & Young People

    My name is Jodie Griffiths-Cook and I am both the Children & Young People Commissioner and the Public Advocate. My job as the Children & Young People Commissioner (CYPC) is to help make Canberra a better place for children and young people. My role includes: promoting the rights of children…

    • Consulting with Children & Young People
    • Resolving Complaints & Concerns
    • Reviewing Issues of Systemic Concern
    • Right Here Right Now
    • CYPC Info Sheets
    • Child Impact Assessments
    • Child Safe Organisations
    • Tell the CYPC What You Think
    • Speeches & Presentations
    • Media Activity
    • CYPC Publications
    • Some Useful Links
    • Ask a Question
  • Disability and Community Services

    Disability and Community Services

    Karen Toohey is Disability & Community Services Commissioner. The mandate of the Commissioner is to consider complaints about the provision of services for people with disability and or for their carers. The Commissioner’s role is also to promote: Improvements in the provision of services for people with disability and their carers…

    • Information for consumers
    • Information for disability service providers
    • Legislation
    • Media and Speeches
    • Links and Resources
  • Discrimination

    Discrimination

    In the ACT it is against the law for someone to discriminate against you because of a characteristic that you have, or that someone thinks you have, in an area of public life such as employment, education, accommodation, provision of goods and services, or clubs. It is against the law…

    • The Discrimination Act
    • Exemptions Granted to Unlawful Discrimination
    • Make a Discrimination Complaint
    • Publications and Education
  • Health Services

    Health Services

    Karen Toohey is the Health Services Commissioner. The Commissioner’s mandate is to consider complaints about the provision of health services and services for older people, and complaints about contraventions of the Health Records (Privacy and Access) Act 1997. The Commissioner’s role is also to promote: improvements in the provision of health…

    • Health Service Complaints – information for consumers
    • Information for providers
    • Health Records
    • Legislation
  • Human Rights

    Human Rights

    The President and Human Rights Commissioner is Dr Helen Watchirs. A copy of Dr Watchirs’ biography is here. The Commissioner provides community education and information about the rights protected in the ACT Human Rights Act 2004. Human rights are universal, and enjoyed by everyone in the ACT regardless of gender, religious belief,…

    • Enforcing Human Rights
    • Human Rights in Detail
    • Events
    • Human Rights Audit Reports
    • Media Activity & Speeches
    • Policy and Systemic Work
    • Private: Legal Updates Blog
    • Publications and Education
  • Public Advocate

    Public Advocate

    Hi there, My name is Jodie Griffiths-Cook and I am both the Public Advocate and the Children & Young People Commissioner. My role as Public Advocate is to protect and promote the rights and interests of anyone in the ACT who is experiencing vulnerability. This includes advocating and supporting: children,…

    • Services & Support
    • Individual Advocacy
    • Systemic Advocacy
    • Oversight and Monitoring
    • Volunteer Training and Recruitment
  • Publications & Education
  • Complaints

Home Health Services Information for providers

  • Health Services
    • Health Service Complaints – information for consumers
      • Conciliation
      • Frequently Asked Questions
      • The Commission’s relationship with the Australian Health Practitioner Regulation Agency (AHPRA)
    • Training and education
    • Information for providers
      • About the complaints process – providers
      • Responding to a complaint
      • The Commission’s relationship with the Australian Health Practitioner Regulation Agency (AHPRA)
      • Legislative obligation to display information about complaints processes (Section 95 notices)
    • Systemic work
    • Health Records
    • Legislation
Listen

Information for providers

About the complaints process – providers

Legislative obligations to display information about complaints processes (Section 95 notices)

The Commission’s relationship with the Australian Health Practitioner Regulation Agency (AHPRA)

 

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Page last updated on 24 Apr 2015

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