The Commission’s relationship with the Australian Health Practitioner Regulation Agency (AHPRA)

The Australian Health Practitioner Regulation Agency (AHPRA) is the organisation responsible for the registration and accreditation of fourteen health professions across Australia. Under the Human Rights Commission Act 2005, the Health Services Commissioner must send complaints about registered health professions, and all material relevant to that complaint to AHPRA. Likewise, AHPRA must send to the Commission any complaints that it receives. The Health Services Commissioner and the relevant National Boards are obliged to jointly discuss complaints and reach agreement as to how matters are to be dealt with.

Additionally, the Commission may decide that a complaint it has received, should best be handled by AHPRA in the first instance. If this is the case the Commission will, when referring the matter to AHPRA as required by the legislation, recommend to AHPRA that they conduct initial enquiries into the matter. If this occurs, the Commission remains involved in the decision making process regarding outcomes for the practitioner, but may not have active case management involvement or further dealings with the complainant.