Some Useful Links

ACT Care & Protection Services

If you are worried about the safety or well-being of a child or young person, you should contact ACT Care & Protection Services on 1300 556-729. This is a free call. You can also visit Care & Protection’s website.

Other independent agencies that can help children and young people resolve problems in the ACT

  • ACT Ombudsman – The ACT Ombudsman assists to resolve complaints and concerns about government agencies.
  • Legal Aid ACT – Legal Aid ACT provides free legal advice and representation to those people who are unable to afford their own lawyer. They also provide a free Legal Aid Helpline, 9.00am-4.00pm, Monday to Friday, on 1300 654-314.
  • Public Advocate of the ACT – The Public Advocate represents the best interests of children and young people involved in the care & protection system, the youth justice system and the mental health system.

Other Children’s Commissioners & Guardians around Australia

There is a Children’s Commissioner, or Children’s Guardian, in all other Australian States and Territories. Click on the following links to find out more.

Click here for a summary table about all of the Australian Children’s Commissioners & Guardians.

The Australian Children’s Commissioners and Guardians (ACCG) meet twice every year to discuss issues of mutual interest. Please see the ACCG Terms of Reference.

The Communique for the ACCG are avaliable below:

ACCG November 2018 Communique

ACCG May 2018 Communique

In 2017, the ACCG commissioned the Australian Centre for Child Protection to undertake research into the core domains of effective child protection practice frameworks. The June 2018 report also provides for the development of a benchmarking tool, and a procedure for establishing minimum requirements and assessing the extent to which the components reflect good practice.

ACCG Model Charter of Rights for Children in Youth Justice Facilities

Detention of children is a last resort and must respect human rights. The ACCG Model Charter of Rights sets out key protections that should apply in all youth justice facilities.  Click here for a copy of the ACCG Model Charter of Rights for Children in Youth Justice Facilities.

Some information and resources about the participation of children and young people

Some information about child safe/child friendly organisations

ACT Children & Young People Death Review Committee

The ACT Children & Young People Commissioner is a member of the ACT Children & Young People Death Review Committee. Click here to vist the Committee’s website.

Other agencies and services in the ACT